Swenson’s cleaning crew members do not expect tips. However, our team members are permitted to accept tips should you choose to leave a tip as recognition for exceptional cleaning service.

We are a non-discriminating employer and have a diverse, multi-cultural staff. Good communication is important to us. Thus, we ask our clients to call the office and relay any notes or requests, and we will disseminate the information to the teams. All our teams are in touch with the office via cell phone throughout the work day allowing our office to call a team and relay a message for you even while they are working in your home or office. Just let us know.

You can help us provide exceptional cleaning service by following these steps:

• If you pick up and tidy all rooms before we arrive, then we can dedicate our time to cleaning, rather than to straightening up. Because we charge for the amount of time our maids spend cleaning your home, it will be more cost-effective if you do the straightening up before we arrive. (Tidying the house before our arrival also prevents us from putting stray objects in the wrong location. Thus, you will never have to hunt for the remote control).
• Place fresh linens on the beds if you would like us to strip the sheets and remake the bed with clean linens.
• Hang picture frames and mirrors on sturdy wall hook appropriate for the weight of the hanging item. Also, inspect the hanging wire and replace if deteriorated. Place bumper guards on the backside corners of wall hangings to keep the wall paint from getting scratched.
• Place felt padding on the feet of furniture pieces that are on hardwood floors. This is to avoid scratching the floor when we move the furniture to clean underneath.
• Check and repair loose or broken items, such as towel racks, toilet paper holders, microwave and refrigerator handles, glass shelves, and so on.